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Employers, educators and workforce system professionals can use the Competency Models Clearinghouse to understand and identify the skill sets and competencies that are essential to educate and train a globally competitive workforce for the...

Employers, educators and workforce system professionals can use the Competency Models Clearinghouse to understand and identify the skill sets and competencies that are essential to educate and train a globally competitive workforce for the...

This course provides participants with an introductory overview of the residential lending process. Topics include the history of residential lending, delivery methods, loan origination, insurance considerations and an overview of real estate law.

This course prepares students to compose competitive and persuasive business proposals and reports. Highlights include writing effective executive summaries, drafting and revising, strategies for writing clearly and concisely and using persuasive...

This course enables participants to provide world-class customer service and cross-sell with confidence. Participants will receive instruction, supplemented by examples and case studies, on telephone techniques, active listening, handling upset...

This course enables participants to establish foundation for successfully operating in an Insurance and financial services business environment.

This report summarizes feedback from businesses in Connecticut's insurance and financial sector regarding their critical workforce needs. Articulated workforce needs are correlated to a competency-based framework.

This course informs students about effective sales skills and techniques. The syllabus describes course content, learning outcomes, methodology, materials, prerequisites and assessment procedures.

This course provides students with an introductory overview of the commercial lending process. The syllabus describes course content, learning outcomes, methodology, materials, prerequisites and assessment procedures.

This course focuses on a review of plans and benefits covering qualified and non qualified plans, including both defined benefits and defined contribution plans.